The Air Berlin saga: how they lost my luggage and refuse to refund (and they’re not even sorry)

How annoying and frustrating is it when companies provides awful customer support and obstinately refuse to pay compensation owed by statutory right? This is my story about my adventures with Air Berlin. After loosing my luggage, they provided poor customer support and, more worryingly, they refused to refund the purchase for essential items. The flights went all well and… Read More

Georgia: Backpacking in the Caucasus

For quite some time we’ve heard many promising things about Georgia: history, nature, food, wine, the friendly people. As usual, driven by the desire for adventure and for hiking in some beautiful places, we’ve decided to set off to visit this part of the world. The holiday has been fantastic. Travelling like locals by taking… Read More